About Shipping
Over $30 you can enjoy free shipping in our store !
- All parcels are arranged for Standard Transportation.
- The default transport carrier is Yun express.
- The transportation method is Air transportation.
- the transportation time is about 7-10 days.
After shipment, the buyer will receive a shipment reminder and obtain a logistics order number.
If there is a problem with the package, you can contact customer service immediately by email(chennick24@outlook.com). We will check and reply you as soon as possible. If the package is damaged or lost, we can arrange 1 time resend to make sure your purchase experience!!
Shopping Guarantee
VANNICK Jewelry Brand mainly sells 925 sterling silver and moissanite high-end jewelry. The store also sells products made of other materials. Please read the product details carefully before purchasing. If you have any questions, you can contact customer service for answers.
- All silver jewelry in our store has a silver content of more than 92.5%, which meets national standards and supports professional testing.
- All moissanite in our store are authentic moissanite, can be tested with a diamond tester, and come with a GRA certificate, please rest assured to buy
Exchanges & Returns
If there is a problem with your order, please contact our customer service or send a message to our email as soon as possible. We will provide a solution within 24 hours.
We are happy to accept returns/exchanges of new, unworn items within the first 7 days after receiving your order.
Please note that we cannot accept returns on custom/made products as each product is made to order. Once the product is in production, there will be no cancellation of the order.
Contact Details
Whatsapp:+86 183 5899 2123
Email:nickchen24@outlook.com
Customization
VANNICK JEWELRY BRAND has its own jewelry factory and cooperative raw material supply chain, so it can provide Jewelry customization services. If necessary, you can send customization requirements and pictures via Whatsapp or email to get a quote!!
- Expected effect diagram
- Ring Size
- Gen Carat Size
- Material(Setting, Main Gem, Deputy Gem)